Privacy Policy

Information We Collect

This website does not have a contact form and does not ask you to create an account, so we do not collect names, email addresses, or messages through it. The only information gathered automatically is described below.

Like most websites, this site uses Google Analytics to understand how visitors find and use it. Google Analytics sets cookies and records information such as the pages you view, roughly how long you stay, the type of device and browser you use, the site or search that referred you, and an approximate location derived from your IP address. This information is reported to us in aggregate — it tells us that a page was popular, not who you are.

How We Use It

We use this information to respond to you when you contact us, to understand which parts of the site are useful, and to keep the site working properly. We do not use it to build advertising profiles.

Sharing

We do not sell or rent your personal information. We share it only with the service providers that operate parts of this site on our behalf — our website host, and the analytics provider described above — and only as far as they need it to do that work. We may also disclose information where the law requires it.

Ordering Through Third Parties

Some buttons on this site hand you off to a third-party ordering service (DoorDash and Google Food Ordering). Once you leave this site, you are on that company's platform and their privacy policy — not this one — governs what they collect and how they use it. We receive only the order information that service passes on to us. We encourage you to read their policy before ordering.

Cookies and Your Choices

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics entirely using Google's browser opt-out add-on. Most browsers also send a “Do Not Track” signal; there is no industry-agreed standard for honoring it, so this site does not respond to it. Blocking cookies will not stop you from using this site.

Your Rights

Depending on where you live, you may have the right to ask what personal information we hold about you, to ask us to correct or delete it, or to opt out of its sale — we do not sell it. To make a request, contact us using the details below. We may need to verify your identity before we can act.

Children

This site is intended for a general audience and is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Links to Other Sites

This site links to other websites and social media profiles we do not control. We are not responsible for their content or their privacy practices.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be reflected here rather than announced individually.

Contact Us

Questions about this policy? Reach Chi-Chi's Charred Chicken at (423) 287-6299, or write to us at 811 Market Street, Chattanooga, TN 37402.